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Position: Position: Biomedical Technician/Equipment Support Specialist – Information Systems (e.g. MUSE, ICUCIS, PACS, etc)

Salary: $70,000-$80,000

Schedule: 8 hour shift

Ability to Commute: Long Beach, CA 90822 (Preferred)

Ability to Relocate: Long Beach, CA 90822: Relocate before starting work (Required)

Willingness to travel: 25% (Required)

Job Type: In person
 

Location: Tibor Rubin VA Medical Center in Long Beach, CA. We have community-based outpatient clinics in Gardena, Santa Fe Springs, Santa Ana, Placentia, Long Beach (Cabrillo), and Laguna

Hills, California.

Details: To provide technical and professional support to Biomedical Engineering departments at Department of Veterans Affairs (VA) medical centers and outpatient clinics to accomplish professional Biomedical Engineering services in support of Biomedical Engineering Program Involvement, Medical Technology Assessment, Medical Technology Implementation, Medical Equipment Safety, Medical Equipment Planned and Corrective Maintenance, Technology

Sustainment, Healthcare Consulting, and Internal Operations
 

Duties/Responsibilities: 

• Current and advanced knowledge of computer virus protection software, available software patches and upgrades, information security tools, electronics, computers, and network theory.
• Demonstrated competency in utilizing and maintaining computer and server-based medical equipment, medical record databases, and proprietary and generic software; experience with TCP/IP, HL7, networking, network security and DICOM standards; experience maintaining, interfacing and troubleshooting networked medical equipment to include VLAN configuration, IP addressing, sub-netting, and network security; ability to interpret, identify and apply network engineering principles and practices; and ability to distinguish networking problems from non-networking problems. 
• Understanding of regulatory agencies’ requirements, industry regulatory requirements and International Standard Organization standards.
• Familiarity with the setup and application of network test equipment and tools.
• Ability to read, analyze, and interpret technical literature, schematics, and drawings.

Specific Tasks:

• Responsibilities: The activities/assignments to include but not limited to: performing repairs on medical devices and systems, performing monthly preventive maintenance on medical devices and systems, performing initial inspections on new medical devices and systems, installing new medical devices and systems, performing hardware and software upgrades, handling Recalls and safety alerts, configuring, interfacing, and testing of medical devices and systems to VA Computer Network (VISTA), troubleshooting VLANs, ACLs, network port security, ACL modifications, entering OIT requests for conductivity, incidents, new VLANs, ACLs, and misc. network issues, MDIA and MDPP actions and work activities, OS upgrades and installations, malware protection/antivirus software patching, data backup and disaster recovery processes, cybersecurity risk assessment and management, perform physical and logical security reviews, assessments of data storage capacity, regulatory compliance including 6550, MDS2, etc., prepare parts and vendor service requests in LEAF program, documenting work in CAVHCS Maximo system, enter OIT requirements in YourIT system, project management, coordination and system configuration design with medical staff and vendors to implement new medical devices and systems, leadership in meetings, conference calls, and communications, creation, development and upkeep of project documentation, and keep the Chief of Engineering and the Chief of Biomedical Section updated and informed of the activities.
• Installation: Installation work associated with implementation of new equipment/systems. Assembly and installation of new equipment items includes hardware and software installation. Includes systems integration and connectivity testing.
• Planned Maintenance: Routine support and planned maintenance of medical devices and medical systems (includes medical servers and other computer-based systems), including hardware, software, or communications networks. Typically performed according to defined procedures and on a scheduled basis, to minimize a device or system’s risk of failure and/or to ensure continued operation, safety, and data security. Includes tasks such as adjusting, calibrating, lubricating, cleaning, and replacing parts. Includes electrical safety inspection and testing. Includes testing the resiliency of medical systems infrastructure and fault tolerance testing. Includes visual inspection. Includes overhauls that are extensive replacing or rebuilding of system components (separate from upgrades).
• Performance Verification: Verify device or system (includes medical servers and other computer-based hardware/software systems) “to be” operating state according to manufacturer and other specifications, separate from restorative repairs. Inspection to verify that the physical integrity, safety, and performance of a device/system meets necessary functional requirements.
• Medical Device/System Protection: Planned/proactive inspection and installation of medical device operating systems, and malware prevention/antivirus software, and updates of same. Planned review of ACL design and update as appropriate; consideration of data backup and disaster recovery processes; test updating of automatic failover functions; assessment of data storage capacity and security of sensitive data. Performance of both physical and logical security reviews. Preparation of IT Requests for MDIA actions, ACL Changes, new VLAN assignments, and associated network jack installation/activation. Also includes OS, malware protection/antivirus software patching, and planned ACL and MDIA work activities.
• General Repair: Work performed on equipment to restore to clinical operation. Generally, hardware related. Restore physical integrity, safety, and/or performance of a device/system after a failure. This work typically includes troubleshooting and determination of the actions to complete the necessary repair(s); researching and  determining necessary replacement parts; routine purchasing procedures; receipt of parts; completion of repair; and any intra-facility travel associated with pickup or return of equipment. Includes problem identification and resolution of medical systems servers that is primarily hardware related (may include incidental running of software routines, reloading software, or connectivity assessment that is incidental to the hardware resolution).
• Software Repair: Work performed to repair/restore medical device software or systems to clinical operation after a failure via software related actions including reloads, re-imaging, and other corrective actions. Includes problem identification and resolution of medical systems servers that is primarily software related (may include incidental troubleshooting and correction of hardware routines, reloading hardware, or connectivity assessment that is incidental to the software resolution).
• Medical Systems Connectivity: Determination of cause and correction of a reported operational problem(s) with a network-connected medical device or system determined to be related to network, interoperability protocol, or other connectivity-based infrastructure. Includes troubleshooting and correcting reported problems associated with VLANs, ACLs, network port security, telecommunications, patch cable problems, HL7 outages, etc. Includes activities related to system connectivity or system wide related interoperability and interconnectivity issues.

Additional Requirements:

Desired Skills:

• Robust organizational skills in verbal and written form, including presentations, report generation and accurate documentation.
• Ability to apply knowledge of information theory, computer science and/or engineering, and systems analysis to integrated operational systems for specific and complex medical device systems.
• Demonstrated skill in communicating and working collaboratively with key stakeholders, including technical and professional staff at various levels of the organization. 
• Understanding of regulatory agencies’ requirements, industry regulatory requirements and International Standard Organization standards. 

Education: 

a) A two-year associate degree or higher in an applied science or equivalent military training.

b)  A minimum of three years of hospital or healthcare experience performing medical equipment maintenance. 

Benefits:

• 401(k) + matching
• Dental insurance
• Employee assistance program
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance